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Mission:
To empower clients to make the most of every customer self-service interaction, resulting in reduced costs, increase revenue and higher customer satisfaction
What We Provide:
BeVocal is the leading provider of hosted application systems for customer self-service. BeVocal's automated next generation systems help our clients make the most of every self-service customer interaction—enabling them to reduce the costs of customer care, increase revenue and raise customer satisfaction. BeVocal delivers:
- Speech-enabled call routing applications that empower callers to self-navigate with efficiency and accuracy
- Speech-enabled destination applications capable of automating the most complex service interactions
- Self-service data applications via Web, SMS, WAP, J2ME and BREW that are designed to provide a unified user experience
- Elegant, intuitive user interfaces with customizable persona
All of BeVocal’s systems are hosted on our carrier-grade, high-availability Application Hosting Network, which currently handles millions of customer self-service interactions each week.
Corporate Officers
C. Mikael Berner, Co-founder, President & CEO
Leo Haasbroek, VP of Professional Services
David Hartig, VP of Product Engineering
John Ironmonger, VP of Network Operations
John Mahlmeister, VP of Sales and Client Solutions
Mark O'Connor, Vice President of Finance
Steve Tran, Co-founder, VP of Marketing and Products
Financials
BeVocal is privately held, profitable and growing rapidly.. Founded in 1999, the company has raised over $80 million in funding from leading venture capital investors, including: ArrowPath Venture Partners, Mayfield Fund, US Venture Partners and Technology Crossover Ventures.
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